Last updated: 19 October 2026
These terms explain how shopping on AlibabuBD works. Please read them before you order.
1. Using AlibabuBD
By using the site or app and placing an order you agree to these terms. Please give correct information, and keep your login private. You are responsible for what happens under your account.
2. Products and prices
All prices are in Bangladeshi Taka (৳). We try to keep photos, descriptions and prices correct, but mistakes can happen. The price checked when you place your order is the price you pay. We may cancel an order if a product or price was listed by mistake, and we will tell you.
3. Orders and payment
- Your order is placed when you send it with a valid payment reference (TrxID).
- A payment reference can be used for one order only. Fake, wrong or repeated references may cause your order to be cancelled.
- We confirm your order after we check the payment.
4. Delivery
Delivery fee and the estimated delivery time are shown before you order. Times are an estimate and can change because of weather, holidays or courier delays. Please give a correct address and a phone number that works.
5. Cancellation and returns
You can cancel an order from My Orders before it is shipped. The return period for each product is shown on its page (usually 21 days after delivery). Items should be unused and in their original condition. We may refuse a return if the item was used, damaged by you, or is not the product we delivered.
6. What you must not do
- Do not use fake accounts, fake payment references or false information.
- Do not try to break, copy or overload the site.
- Do not use the site for anything illegal.
7. Our responsibility
We try to keep the site running at all times, but we cannot promise it will never be down. To the extent allowed by law, we are not responsible for losses caused by things outside our control. Our responsibility for any order is limited to the amount you paid for that order.
8. Your information
How we handle your information is explained in our Privacy Policy at /privacy.
9. Changes
We may change these terms. The date at the top shows the latest version. Using the site after a change means you accept it.
10. Law and contact
These terms follow the laws of Bangladesh. For any question, send us a message from the Messages page in the app, or use the WhatsApp chat button on the site.